1. Overview
MassageHub Pro ("we", "our", or "us") is dedicated to protecting your privacy. This Privacy Policy details the types of personal data we collect, why we collect it, how it is secured, and your individual rights regarding your data.
2. Information We Collect
- Account Details: When you register as a consumer or therapist, we collect your name, email address, password hash, role, and optional contact phone number.
- Therapist Public Profile: Display name, city, state, gender, bio, service modalities, hourly rates, uploaded portfolio imagery, and classified ads.
- Interaction Data: Saved favorite profiles, direct inquiries sent to therapists, and submitted client reviews.
- Technical Telemetry: Anonymized IP addresses, browser user-agent, session cookies, and age verification confirmation status.
3. Payment & Billing Security
All subscription payments and transactions are processed securely through certified third-party payment processors (such as Stripe). We never store, log, or have access to your full credit card number or CVV security codes. All payment data is handled in accordance with strict PCI-DSS Level 1 compliance standards.
4. How We Utilize Your Data
Your data is utilized strictly for legitimate marketplace functions:
- Facilitating discovery between clients and verified therapists in local areas.
- Verifying therapist accounts and preventing fraudulent or unauthorized classified postings.
- Transmitting appointment inquiry notifications and system alerts.
- Maintaining site security, mitigating spam, and enforcing our 18+ adult age compliance rules.
5. Cookies & Local Storage
We use strictly necessary functional cookies for secure session authentication (`PHPSESSID`), CSRF defense tokens, and browser localStorage to remember your confirmation of the 18+ age verification gate (`age_verified`). We do not sell your personal data to data brokers.
6. Data Retention & Deletion Rights
You hold the right to review, update, or request the permanent deletion of your account and related profile data at any time. To request complete data erasure, please submit an inquiry via our Contact Support page or email privacy@massagehubpro.com.
7. Strict 18+ Age Restriction
Our services are solely intended for adults aged 18 and older. We do not knowingly collect or solicit personal data from anyone under the age of 18. If we learn that an account belongs to a minor, it will be deleted immediately without notice.